PortStone Ordering Information
Each PortStone floor is made to order. When you place your order, your PortStone floor is manufactured specifically for you. When you are ready to order, or even if you simply have more questions, just give us a call at 601-922-0902. We will be happy to answer any questions you may have and help you through the very simple ordering process.
To see if we have a dealer in your area, click here.
HOW DO I DETERMINE HOW MUCH PORTSTONE I WILL NEED?
Multiply the width of the room by the length of the room. If your area has offsets and is irregular in shape, break it down into imaginary rectangular areas and figure each rectangle seperately and then add them all together. This will give you the actual square footage to be covered. Once you have determined your actual square footage, you will need to make allowances for waste from cut pieces. We normally recommend figuring about 8% for waste. We don't want you to have to purchase too much PortStone, but you do want to be sure to have enough in your original order to complete the job. If you do have to re-order more material, please be aware that there can be visual differences in each run. These differences may not be noticable if the two areas do not connect, but can become noticable when a "new" batch is laid adjacent to an "old" batch.
I REALLY LIKE WHAT I SEE SO FAR, BUT I WOULD LIKE TO GET A SAMPLE. IS THAT POSSIBLE?
Yes, we do send samples, but we get so many requests for them that we have to charge $25.00 per sample. This includes standard UPS shipping and handling cost. We try to send samples in the pattern and color requested, however sometimes we may not have a particular color in a particular pattern. If that is the case, we will send the color requested in whatever pattern we have available in sample material. Otherwise, there could be an extended waiting period until we run the color and pattern combination requested. We typically try to get samples out within 48 hours of reciept of payment unless it happens to be something of which we don't have sample material readily on hand. In those rare cases, we will get the sample out just as soon as we possibly can.
OK, I KNOW HOW MUCH PORTSTONE I NEED, NOW HOW DO I PLACE AN ORDER?
The best way to place an order is to just give us a call at 601-922-0902. We can walk you though the whole process while making sure that you get precisely what you are looking for. You can use the chart below to figure how much material you will need, but we will cover all of that again with you when you place your order by phone. All you really have to do is tell us which pattern and which color you want, along with the size area you need to cover, and we can take it form there. Each PortStone floor is made to order. And each order is typically made in the order in which it is recieved. We normally run about two weeks out in most cases. Each order must be paid for when the order is placed. That gets your floor in line to be manufactured. We don't take credit cards, but we can process a check-by-phone, or you can simply mail a personal check, whichever works better for you.
WHAT ABOUT SHIPPING?
We ship direct to all areas of the continental United States. Each order is shipped "Freight Collect" which means that you pay for the actual shipping cost directly to the trucking company when your order arrives. We have negotiated very substantial discounts with several regional and national carriers. This discount is passed directly to you so that you pay only the steeply discounted shipping rates that we would pay here.
The shipping costs are based on weight, so these charges will depend on the size of your order. We will always be glad to get an estimate on shipping costs for you.
Each order will be shipped on one or more pallets, crated in a plywood container. This is to insure that we have done all we can to properly prepare your order for shipping. In the unlikely event that your order should arrive damaged in shipping, contact us immediately, preferably while the truck driver is still there and we will help you get things resolved.
WHAT ELSE WILL I NEED TO COMPLETE MY FLOOR?
For interior floors, you will also need some sealer and floor finish. These are two separated items and both are very easy to apply. (See installation instructions). Both the sealer and floor finish are ordered from us when you order your PortStone floor.
You will also need thin-set mortar and grout. We carry a very good grade of multi-purpose thin-set mortar which works extremely well with PortStone. We also carry a grout mix that is specially formulated to handle the grout joint widths typically found in PortStone floors. Since the vast majority of all PortStone floors are done in Natural Grey grout, this is the only color we carry. You can, of course, use any color sanded grout you choose, but please bare in mind that grout colors other than natural grey can significantly change the look of your PortStone floor and some grouts are not designed to withstand the grout widths found in a typical PortStone floor.
SEALER, FLOOR FINISH, THIN-SET & GROUT REQUIREMENTS
PortStone RTU Sealer 300 sq. ft. coverage per gallon - 1 coat on interior floors, 2 coats for exterior use
Focus Floor Finish 750 - 800 sq. ft. coverage per gallon per coat - 2 coat minimum on interior floors
Thin-set Mortar approx. 100 sq. ft. coverage per 50 lb. bag.
Grout Mix approx. 150 sq. ft. coverage per 50 lb bag